Providing direction in the wireless world
Providing direction in the wireless world
A Sprint Nextel Authorized Sales and Service
Retailer Servicing the entire Kansas City Metro area.
Office Hours: Moday - Friday 8am - 5pm
Retailer Servicing the entire Kansas City Metro area.
Office Hours: Moday - Friday 8am - 5pm
BIOS
Name: Gordon Ho
Position: President, Store Manager, Sales Manager, Sales Representative
Location: Kansas City
College Education: Gordon graduated from the University of Kansas with a BS degree in Journalism. He then graduated from Baker University with a Masters of Business Administration (M.B.A)
Wireless History: Gordon started out working in a kiosk located in a Sam’s Club for a CellStar Corporation during college. CellStar, was a nationwide agent for Southwestern Bell Wireless. After graduating from KU in 1994, Gordon accepted a position as a sales representative with CellStar’s San Diego, California sales office. Gordon quickly got promoted into management twice and moved to Atlanta, Georgia and back to Kansas City. In 1997, Gordon joined Nextel Communications as a sales representative. In 2001, Gordon founded Innovative Solutions Consulting Group, Inc with Bill Fitzpatrick and Debra Powell.
Other Relevant Work History: Gordon founded Mobile IQ, Inc., a telecom expense management firm, with Bill Fitzpatrick and Debra Powell in 2008. Mobile IQ, Inc does consulting work for companies seeking expense management in wireless.
Name: Debra Powell
Position: Vice President, Secretary, Human Resource Manager
Location: Kansas City
College Education: Debra graduated in 1993 from Friends University with a BS degree in Human Resources.
Wireless History: Debra started with OneComm Communications in 1994 while they were busy constructing the iDEN network in the Kansas City Area. In 1995 OneComm merged with Nextel Communications and combined the iDEN technologies across several regions of the United States. Debra worked as a Field Customer Trainer from 1995–1996 training customers on this new device that unified their communication needs. After understanding the power of this new innovative product that combined customer’s pagers, cellular phones and walkie talkies into one device, she decided to throw her hat into the ring and became a Sales Associate. Debra worked as a Sales Associate for 3 years and won numerous sales awards including President Council. In 2000, she was promoted to Inside Sales Manager managing a group of 6 inside sales representatives. Later that same year, Debra became the Sales Manager of a team of 15 outside representatives. In July 2001, she became one of the original founders of Innovative Solutions Consulting Group, with the goal of adding value to our wireless customer’s experience. This goal has continued through today. Helping the customer with knowledgeable information is what we are all about.
Other Relevant Work History: Debra founded Mobile IQ, Inc., a telecom expense management firm, with Bill Fitzpatrick and Gordon Ho in 2008. Mobile IQ, Inc does consulting work for companies seeking expense management in wireless.
Name: Bill Fitzpatrick
Position: Vice President, Treasurer, CFO/COO
Location: Kansas City
College Education: Bill graduated Magna Cum Laude in 2001 from MidAmerica Nazarene University with a BA degree in Management/Human Relations. He also attended UMKC and JCCC. Bill also has a technical degree in Digital Electronics from Electronics Institute.
Wireless History: In 1999, moved to Nextel as a business sales rep. Started Innovative Solutions in July of 2001 as partner and COO.
Other Relevant Work History: Bill started with Electronic Business Equipment / Danka Industries in 1979. Worked as a parts manager and warehouse supervisor. He moved to Video Masters / SAIC in 1989 as customer service manager and then project manager. Bill founded Mobile IQ, Inc., a telecom expense management firm, with Gordon Ho and Debra Powell in 2008. Mobile IQ, Inc does consulting work for companies seeking expense management in wireless.
Name: Shelly Doss Bender
Position: Senior Operations Administrator
Location: Corporate Office
College Education: Shelly graduated from Freed-Hardeman University in Henderson, TN with a BBA degree in Finance.
Wireless History: Began working in the wireless industry in October 1996 for Nextel Communications. Joined the Innovative Solutions team on March 1, 2003.
Name: Leslie Wilkinson
Position: Consulting Coordinator
Location: 1319 Swift
College Education: Leslie graduated in 2005 from Northwest Missouri State University with a BS degree in Public Relations and Communications.
Wireless History: I have had a cell phone since I was 16. I know how to talk and text.
Name: Jacob Luke
Position: Mobile Sales Associate
Location: KC Metro
College Education: Jacob graduated from Kansas State University with a BS degree.
Wireless History: Innovative Solutions Consulting Group, Mobile IQ
Name: Jordan Abeda
Position: Account Tech
Location: Olathe
College Education: Longview Community College
Wireless History: Service Tech/Sales consultant ISCG 1 Year
Other Relevant Work History: Gold’s Gym, Brinker Intl.
Name: Matt Ellis
Position: Account Technician
Location: North Kansas City
College Education, if applicable: Brown Mackie College
Wireless History: 2 years with Wireless Retail, 3 years with AT&T , one year with Cricket Communications.
Other Relevant Work History: I have about 6 years in wireless experience, and 6 years of customer service and sales experience.
Name: Brandon Finley
Position: Account Technician
Location: Merriam
College Education, if applicable: One semester at the University of Kansas
Wireless History: Breaking down and tinkering with cell phones since the day I first got one. Intrigued by what phones are capable of and with knowledge of how to do things sometimes your not supposed to (you can call me a minor hacker).
Other Relevant Work History: Took and passed the test to become an Insurance Agent. Worked as an agent for Clear Benefit Solutions with my mother Shelly since 05 til just recently.
Name: Sheena Granich
Position: Account Technician
Location: North Kansas City
College Education, if applicable: Brown Mackie College
Wireless History: Some college-OU and University of Central Oklahoma.
Other Relevant Work History: Started at Nextel when I was 18 years old, worked there for couple of years. Have worked for Wireless Lifestyles, Sprint Corporate stores and technician and also have worked in the Sprint call center in Oklahoma.